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Business Profile

Auto Insurance

Noblr, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Insurance.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/09/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SUBJECT: NOBLR Auto Insurance, Unethical business practice and unauthorized charges Dear BBB,NOBLR Auto Insurance has chaged me $471.21 even after written communication in advance to not charge/renew unless agreed upon.This is Unethical business practice and unauthorized that accounts 53% increase in Auto Insurance.I solemnly swear and testify that i have had no accidents, no tickets, smooth excellent driving (score > 90 every month as per NOBLR) since the last renewal of policy with NOBLR in amount of approx $ 308 (for 6 months) for my environmentally friendly and newer Hybrid ************* Accord of 2020.In order to extort as much money as possible from me as customer, ********************** went ahead and chagrged this amount even after acknowledging my written communication (via email).I had phone communication on Nov 8, 2022 (as per NOBLR request) and they are still wanting to charge this exorbitant amount (53 % increase).Before Nov 7th, 2022 (when i was charged on my credit card), I have also had written notification and confirmation from my **************** Card that any charge (recurring or one time) from NOBLR shall not be processed which is still surprisingly on file with NOBLR even when i requested to not keep this card on file, but instead keep another card which I can give upon agreement of renewal with affordable and resonable quote.I request you to help me as consumer and in disciplinary action against NOBLR.NOBLR's Ph: ************ I would request NOBLRto immediately stop practicing unethical and extortionary business practices.I have already filed a complaint against NOBLR'spractices and this recent experience to ***** **** of Insurance. It is Complaint ID: ******

    Business Response

    Date: 11/16/2022

    We contacted the complainant via telephone and we addressed the concerns directly with the complainant. In the interest of protecting the complainants privacy, we are not providing details about the conversation. The complainant may choose to share information directly with you at their discretion.

    Sincerely,
    Noblr Reciprocal Exchange

Noblr, Inc. is NOT a BBB Accredited Business.

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