Reviews

Review Details

• Review fromTeresa C

  Date: 06/16/2025

  1 star
  ******. A scam team claimed to be hiring for Elation Health have tried their best to scam me. I put in for a remote job for a medical Coder. I was contacted did an interview all through Teams at chat services went through a questionnaire the next day they offered me the position. It included $35 an hour along with a contract. At the end they sent me a check that has an attorneys name on the check it all looked legitimate until she was pushing about getting it deposited let me remind you that everything looked legitimate until I deposited the check and she gave me someones email to send it too, their trusted company who delivers all the equipment I needed for the job but I had to call an order it. When the check became a problem with my bank rejecting it I called my bank and had to shut down all my accounts because I had already filled out a W2 for them. Then I called the attorneys office from which the check came from and she was aware of this scam and had to shut down her accounts as well. This has happened to her several times. BEWARE of this remote position from Elation Health. Its been a nightmare for us.

• Review fromJesus A

  Date: 05/16/2025

  1 star
  Be very wary about Elation Health, ****** *. retention manager was supposed to have resolved this issue only to learn nothing had been resolved since January 21st, 2025. Safary called back and said she doesn't see where the account was reset as ****** indicated she had done. Elation is good about taking the money but not providing the service. Please if you have other options I would look into them. ******* ***** the *** that signed the contract thats listed by Elation Health.

• Review fromVanessa H

  Date: 11/07/2024

  1 star
  Choosing Elation for my business has resulted in significant and immeasurable losses in both time and money. I had stringent criteria when selecting an EMR, and Elation met those needs initially. However, once I was fully integrated and reliant on their system, they removed key functionality that had been a dealbreaker in my decision to use their software. Their proposed solution was for me to hire additional staff to handle the added workload this change createda costly and inefficient fix.When I found an alternative software solution that could bridge the gap, Elation would only permit integration if I first paid for software development time (a reasonable request I was willing to meet), but on top of that, they demanded an additional $500 per month, per provider, indefinitely. This meant I had to pay a substantial ongoing fee just to mitigate a problem Elation itself caused by removing critical features that were in place when I signed up.On top of that, Elation has redefined what it means to be a part-time provider, further increasing my costs. Originally, the part-time rate applied to providers seeing patients for fewer than 10 hours per week, a condition I verified before subscribing. Without notice, Elation changed this definition to any provider logging into the system more than three times a week. This means my provider, who only sees patients for 2 to 5 hours per week, now will cost me the fee of a full time provide, for checking her schedule or reviewing lab resultsa completely unreasonable and arbitrary shift.Customer service has become practically non-existent, leaving us with little support or recourse. Overall, partnering with Elation has proven to be an enormous mistake, leading to substantial operational and financial setbacks.

• Review fromGayle H

  Date: 06/19/2024

  1 star
  Terrible customer service! Its been 2 months and I still cant send controlled substance Rx. Im changing systems due to this!