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Business Profile

Crowdfunding

Wefunder

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crowdfunding.

Reviews

Customer Review Ratings

4.26/5 stars

Average of 42 Customer Reviews

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Review Details

  • Review fromKara M

    Date: 12/21/2022

    1 star

    Kara M

    Date: 12/21/2022

    I think they are unresponsive and have ruined my crowdfunding momentum

    Wefunder

    Date: 01/02/2023

    Hi ****,Thanks for reaching out. I'm sorry that you feel that we have been unresponsive, but our staff did respond to you. Unfortunately, we were not able to host your raise on our platform and wish you the best in the future.Merc Head of Investor Success Wefunder, Inc.
  • Review fromKeena R

    Date: 12/20/2022

    5 stars

    Keena R

    Date: 12/20/2022

    I'm definitely excited that I was lead to find Wefunder! I like how user friendly their platform is and I like the diversity in the types of startups that I am able to choose from!

    Wefunder

    Date: 12/21/2022

    Hi *****!Thanks for reviewing us. Glad you are having a great experience and we are glad you are here!Merc Head of Investor Success Wefunder, Inc.
  • Review fromDavid W

    Date: 12/09/2022

    5 stars

    David W

    Date: 12/09/2022

    Fast. Knew what he was doing. Understand what I wanted to do.

    Wefunder

    Date: 12/13/2022

    Hi *****!Thanks for reviewing us. I'm glad you have had a great experience.Merc Head of Investor Success Wefunder, Inc.
  • Review fromLuke W

    Date: 12/07/2022

    5 stars

    Luke W

    Date: 12/07/2022

    Great startups and customer service! Like every investment there are risk, so homework is required. I like Wefunder as lower minimums here on lots of investments then other sites.

    Wefunder

    Date: 12/09/2022

    Hi ****!Thanks for reviewing us! I'm glad you are having a great experience so far.Merc Head of Investor Success Wefunder, Inc.
  • Review fromCurtis P

    Date: 12/05/2022

    5 stars

    Curtis P

    Date: 12/05/2022

    Wefunder is a trailblazer in the crowdfunding space. I believe Wefunder is one of the companies leading the way to a future where the average *** can invest in startups. **********, and ***** have built this amazing platform and put together an awesome team. Onward and upward.

    Wefunder

    Date: 12/06/2022

    Hi ******!Thanks for reaching out and reviewing us. We are glad you've had a great experience and are a part of the Wefunder family!Merc Head of Investor Success Wefunder, Inc.
  • Review fromChristina J

    Date: 11/22/2022

    5 stars

    Christina J

    Date: 11/22/2022

    Exceptional customer service! The expeditious response to my question was greatly appreciated.

    Wefunder

    Date: 11/22/2022

    *********************,Thanks for reviewing us! We are glad you have had a great experience.Merc Head of Investor Success Wefunder, Inc.
  • Review fromZachary P

    Date: 11/17/2022

    5 stars

    Zachary P

    Date: 11/17/2022

    Excellent customer service! Responsive and timely. Outstanding! Merc is the BEST!

    Wefunder

    Date: 11/21/2022

    Hi *******,Thanks for reviewing us. We are glad you are having a great experience!Merc Head of Investor Success Wefunder, Inc.
  • Review fromKirby H

    Date: 11/17/2022

    3 stars

    Kirby H

    Date: 11/17/2022

    I was successfully able to make an investment in an established start-up company with a proven track record and solid growth trajectory. This is my first investment on the Wefunder platform. However, having to pay Wefunder $250 in order to do that really sucked. As a point of *********** think that StartEngine's fee structure is better, in addition to their rewards set-up. The ability to get bonus shares is also a nice feature on StartEngine. StartEngine allows companies to pass-through some costs to investors, however, the bonus shares more than offset that cost. There is no offset on Wefunder, other than what companies may payout as rewards. The other issue I had with this purchase was the verification process. I do not recall having to go through this sort of process on Republic or StartEngine. It left me worried that I would not be able to make my investment. To review, the fee structure and the verification process is why I give Wefunder 3 stars for this transaction. I might invest again on the platform in the future, but it would really only be because I'm 1.) familiar with the company in question and 2.) plan to make a sizeable investment. Because of the incentive structure on StartEngine, I will invest $500-$1,000 in companies I'm unfamiliar with but that seem to have a promising product or service, while I think that Wefunder's fee structure makes this a potentially putative process for investors. Simply put, incentives matter. Unrelated to the above, one other complaint I have is that there is a company on the site (Here) that has an interesting business model that I would consider investing in, but their security is a ********** with no valuation cap and no discount. From a quality of investment perspective, this is a terrible investment; Wefunder should require a valuation cap and at least a modest discount, otherwise investing in a SAFE is pointless. Why should I provide capital upfront for no equity and no benefit down the road?

    Wefunder

    Date: 11/17/2022

    Hi *****,Thanks for reviewing us. We appreciate your feedback to help us always look to improve our platform and services. The fees for your investment were high because you chose to pay by credit card. Unfortunately, the credit card companies charge a fee that is not capped, unlike banks. For payments made by bank ACH, wires, or checks, Wefunder charges investors a transaction fee of 2%, with a minimum of $8 and a *** of $100. For credit cards, Apple Pay, or ****** Pay, Wefunder charges a 5% fee with a minimum of $8 and does not have a ***imum fee cap. In regards to our verification process, we acknowledge we had our process broken down recently, but have since fixed it. We apologize that you were a part of this short break-down period. Lastly, you mentioned the company Here not hacing a valuation cap, but if you go to their page, the investment terms show that there is a $30M valuation cap. Sorry if you missed that, but this can always be found under the invest button area of the raise page.Merc Head of Investor Success Wefunder, Inc.
  • Review fromBrandon G

    Date: 11/16/2022

    4 stars

    Brandon G

    Date: 11/16/2022

    I feel Wefunder is well on it's way to being a great platform. There are still things they are needing to iron out, as the desktop and mobile UI are still clunky, but customer service chat has been super helpful and responsive. I believe in time with some more polish they will deserve 5 stars.

    Wefunder

    Date: 11/17/2022

    Hi *******,Thank you for reviewing us. We are always working to improve the platform, but appreciate the feedback, which I will happily pass along to our product team. If you need anything else, please contact me at [email protected] Head of Investor Success Wefunder, Inc.
  • Review fromLorraine P

    Date: 11/16/2022

    1 star
    I'm looking forward to working with Wefunder! Also looking forward to Wefunder being a BBB Accredited business. Having the opportunity to build personal wealth is a wonderful experience and a great learning tool for the younger generations. Thank you.

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