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Business Profile

Cryptocurrency Exchange

Fintechdefitrade

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cryptocurrency Exchange.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/27/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fintechdefitrade is in off of Fintechfxtrade, which went out of business. Somehow the funds I had invested on Fintechfxtrade ended up on Fintechdefitrade. *************************** contacted me regarding this and made a deal with fintechdefitrade that for ****** I could withdraw my funds. I have attached the Bitcoin receipt also. ***** stated that she needed access to my crypto account in order to put the funds in directly. When asked why she couldnt just send the funds to my wallet, she ducked and dodged the question. Now fintechdefitrade claims she has my funds. There scumbags and ripoffs. Dont do business with them.

  • Initial Complaint

    Date:09/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have BBB complaint already, ********. These people are thieves and stole 60K from me. I have filed with the ********************* the Attorney General of **********, the *** and I am currently working with their web hosting company:*****************,Thank you for contacting the Namecheap Legal and ***************** We confirm the receipt of your ticket, it will be reviewed and processed following our policies. Ticket ID: ************* Subject: Fintechdefitrade.com Department: Abuse Reports Type: Issue Status: Awaiting Staff Response Priority: High

  • Initial Complaint

    Date:09/09/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dealt with this companys predecessor Fintechfxtrade. I paid them all the fees I was told to pay so I could accesss my funds and withdraw. Now they are telling me I owe them ******* to withdraw funds. I already paid the old company.

Fintechdefitrade is NOT a BBB Accredited Business.

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