We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Drafting Services

OneShop by Inventory Systems Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drafting Services.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/27/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Good Morning, OneShop is an app that helps post items on 4 different online platforms such as ***** Depop, Mercari, and Poshmark. In addition, if a item sells on one platform it will delist (take it off of the marketplace) that item on all of the other marketplaces On May, 22, 2024 I reached out to OneShop to tell them about a problem with one of the apps they supported, it was not delisting items that sold on other platforms. I got an automated response says that it would be fixed. On July, 1st 2024 I posted to the ******** group, is depop going to be fixed soon? Its been longer than a month. Which soon got censored and the post got taken down. Again, I got another automated response from the company. On September 14, 2024 I wrote a very long ******** post about how now in addition to ***** not working, another one of the apps (mercari) was not working. Which again, got censored and taken down and again, was met with a seemingly automatic response. Multiple peoples posts on the ******** groups get taken down if they even mention any problems. Multiple people have also said that we deserve some kind of refund and there has been no response from the company.And now February 27, 2025, ***** still does not delist and only sometimes posts items you have posted to other platforms, and there are still problems with mercari. I want a refund for all of the months that ***** has not worked. This company has almost ruined my business multiple times because of these problems that are barely getting handled. The first month I lost $2,000 in sales on ***** because it was not delisting items, and I was having to refund multiple people a week. OneShop used to be a great app, but early last year there was a change in CEO, his name is **** *****. In true scumbag CEO fashion, he has continuously lied about things getting fixed, and when they do get fixed the same problem happens in a week Thank you for your time

  • Initial Complaint

    Date:02/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On January 12th I have reached out to oneshop in regard to a large portion of the app not functioning. I have contacted them each day to see if this issue has been resolved. they have not resolved the issue and continue to bill with no adjustments to billing or refunds. this is a issue that has gone off and on for 3 years. they market the app saying it will cross list for ecommerce platforms. often times the app or portions of the app is not working. I always reach out to see about billing credits seeing that the app is not providing what is being advertised. it very much seems that they just take our money and don't work on portions of the app/business tool they market about

  • Initial Complaint

    Date:01/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    September 2024- Current Reoccurring cost of $45 monthly. Broken features that are apart of the monthly cost. Depop linking/listing/delisting has not been functioning for 4 months or more. As of this month January 2025 my account will not do a major feature of delisting/relisting. I have given the tech support many requests on many opportunities. With no results.

  • Initial Complaint

    Date:10/18/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have worked with Oneshop for a couple years now and have seen a steady decline in the service. Im paying $45 a month for only a couple features to work. The majority of the products and services do not work and the company absolutely refuses to do anything about it. There is zero communication, no accountability, no solutions, no support, no customer service. Im being completely robbed and so are each and every other person who pays for these services. The company has a history of not providing any partial refunds no matter how warranted those refunds are. Certain features like platform integration capabilities and in-app features that were specifically created by the company themselves do not function properly and havent been for months. My money is being outright stolen. The most unprofessional and inefficient company *** ever had to deal with.

  • Initial Complaint

    Date:02/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    OneShop continues to fail to provide the services it offers and its members pay for each month. When asked for a refund they simply tell people to cancel. They have a great idea but cant execute it properly and are horrible at customer service. Their app has been down for about a month now and still will not fix it 100% or give anyone their money. The amount paid to the business is $45+ Per month. The (+) is for a drafting service they also offer

OneShop by Inventory Systems Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.