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Business Profile

Electronics and Technology

Aleenk Technologies

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics and Technology.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In June 2023, I took my kids on a short trio to *************. I visited this Aleenk Technologies location. I purchased three phone chargers in the amount of $354. One immediately started glitching and would charge appropriately and another one was forced into the charging port and damaged my sons brand new ******* galaxy S22 by one of the salesman to prove it fit and I didn't realize what he had done until I got back to my hotel room. The very next day, I went back to the store to return them. The girl who sold them to me realized that there was a problem but said they were final sale and had no way of returning my money. She advised me to contact my bank and file a claim. So I did! And SHE TOOK BACK THE MERCHANDISE!!! Now, July 22, 2023, after over a 1 month investigation, the bank decided they could not return my money because Aleenk provided a receipt of purchase and I had no documentation showing the store took back my merchandise. So now I'm out my money and the merchandise! I have tried calling the store several times but the number is not a legit number. PLEASE BEWARE OF THIS PLACE!!! I have left a phone message with the number on the website and emailed them today but I'm sure i won't hear back. My next move is to fly back out there and confront this sales girl who completely scammed me!!!! This place is selling crappy products at high prices and literally robbing people with the "No Returns" thing that they do not tell you about at all until you try to return!! Don't buy from them!!!! They need to be shut down!!! BIG TIME SCAMMERS!!!

  • Initial Complaint

    Date:06/21/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction: May 18, 2023 Amount: $543.14 What business committed to provide to you: a small robot or nothing Nature of dispute: did not receive product, instead was given a lot of unneeded items, confusing a senior citizen, receipt didnt match products, did not receive a refund upon return of all items Has the business tried to resolve the problem: No Account/order/tracking number: None All supporting documents have been provided to the credit card company to dispute. I do not wish to share these items with the untrustworthy company.I wish for my personal information to be withheld from this company, as they are untrustworthy.

Aleenk Technologies is NOT a BBB Accredited Business.

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