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Business Profile

Health and Medical Products

Hims & Hers Inc.

Headquarters

Reviews

This profile includes reviews for Hims & Hers Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Hims & Hers Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.79/5 stars

    Average of 6,492 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromDelsie P

      Date: 06/08/2025

      5 stars

      Delsie P

      Date: 06/08/2025

      I have been generally satisfied with ************** Response is very quick when I experience any problems. Frankly, I get more attention online than from my primary physician. Yes, there are sometimes some frustrations, but my progress has been steady and the team always responds to my concerns.

      Hims & Hers Inc.

      Date: 06/12/2025

      Hey,

      Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! 

      The Hims & Hers Team


    • Review fromGerrie M

      Date: 06/08/2025

      5 stars

      Gerrie M

      Date: 06/08/2025

      I love the service and the product I have had great success in using it

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
    • Review fromKyle C

      Date: 06/08/2025

      5 stars

      Kyle C

      Date: 06/08/2025

      They were very quick and helpful after I moved to a different state.

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! 

    • Review fromMichele B

      Date: 06/08/2025

      5 stars

      Michele B

      Date: 06/08/2025

      Very easy to work with and obtain the medication I need.

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! 

    • Review fromCarol T

      Date: 06/08/2025

      5 stars

      Carol T

      Date: 06/08/2025

      The personalized supplement pill has done an amazing job filling in my thinning crown. It has taken about 6 months as indicated, and produced the desired results. Worth every ***** to me!

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave us a 5-star review! We're thrilled we were able to offer you excellent service. Your support is greatly appreciated! 

    • Review fromHeather M

      Date: 06/08/2025

      5 stars

      Heather M

      Date: 06/08/2025

      I cant take a GLP1 so I needed alternative therapy. Im already down 19 pounds. I feel great. Communication has been great. Very easy to get someone to talk to. Highly recommend!

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
      The Hims & Hers Team
    • Review fromDeborah D

      Date: 06/08/2025

      5 stars

      Deborah D

      Date: 06/08/2025

      Using their topical product for hair loss and have been very satisfied. The process to sign up and order was easy. The products work and I havent had any negative side effects. I definitely recommend!

      Hims & Hers Inc.

      Date: 06/10/2025

      Hey,
      Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 
      The Hims & Hers Team
    • Review fromWilliam O

      Date: 06/07/2025

      5 stars

      William O

      Date: 06/07/2025

      Works as advertised at a reasonable price. **************** is reasonably available and accurate.

      Hims & Hers Inc.

      Date: 06/09/2025

      Hey,

      Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 

      The Hims & Hers Team


    • Review fromBrian M

      Date: 06/07/2025

      5 stars

      Brian M

      Date: 06/07/2025

      ?????Ive been using Hims products (***********, *********, ****** supplements) consistently for about 23 months now, and Im already seeing noticeable improvements in my hairline and hair thickness. It took some patience, but around the 2-month **** I started seeing small new hairs coming in, and they are continuing to thicken. The process does require commitment and daily consistency, but the results are real. I also appreciate the convenience of getting everything through Hims its been easy to manage and stick with. So far, very happy with my experience and looking forward to more progress in the months ahead. Would recommend for anyone serious about hair regrowth.

      Hims & Hers Inc.

      Date: 06/09/2025

      Hey,

      Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, were always here to help! 

      The Hims & Hers Team


    • Review fromJoseph E

      Date: 06/07/2025

      1 star

      Joseph E

      Date: 06/07/2025

      Simply revolting. I purchased a five subscription which was supposed to be monthly but they charged me full for this product. Ive tried to reach out with no help!!!!!! It has caused me more problems than my current problem. When I notified customer service and was connected to the "medical team", all they offered was an upsell for more expensive products and longer subscription time. I hope this review ****** others from wasting $200 on what is the same old scam that preys on people who are looking for help. I WANT MY MONEY BACK

      Hims & Hers Inc.

      Date: 06/09/2025

      Hi,

      We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.

      Weve requested further information to locate your account, so we can help you as quickly as possible.

      We look forward to hearing back from you soon.

      The Hims & Hers Team


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