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Business Profile

Health and Medical Products

Hims & Hers Inc.

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Hims & Hers Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Hims & Hers Inc. has 2 locations, listed below.

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    Customer Review Ratings

    3.78

    Average of 6,482 Customer Reviews

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    Review Details

    • Bradley B

      Date: 08/18/2022

      Bradley B

      Date: 08/18/2022

      I would give them no stars, & tell everyone not to use forhims. I just want** to get pricing on ** m**s and possibly get a prescription. I fill** out all the information & creat** an account. Chang** my mind, decid** not to use this company. They want you to do a monthly subscription, no option for a one-time purchase. I tri** to just delete my account. They send me an email that stat** to click link to complete cancellation. Instead it was a r**irect to complete an order form to buy there product. I will NOT do business with a company who won't let me cancel my account without buying a product first. WTF, I'm not giving you my cr**it card number for something I don't want, and an account I don't want. For Hims should be asham** by the way they conduct there business.

      Hims & Hers Inc.

      Date: 09/12/2022

      Hi *******, we appreciate you connecting with us to share your experience. Hims & Hers is a subscription-based company however, we do offer a one-time purchase option for all treatments within the category you were interested in. Were very sorry that youve decided not to complete your consultation, but we wish you the absolute best on your journey to excellent health.

    • PAUL B

      Date: 07/28/2022

      PAUL B

      Date: 07/28/2022

      Signed up for an interview, set the appointment, went to the site on the day of my appointment and received a cancellation notice, not once, but twice now. Today, 07/28/2022. I had a 9:40am appointment of which I received a cancellation notice at 7:36am. Their place of business is supposedly in ********** which would place them exactly 1 hour ahead. I have both tried to email them, call them and send messages on their web site, but to no avail. I have left them with my phone number and email address to correspond with me about this issue but still with no reply. They have my sensitive information and I'm beginning to think this is all a big scam.

      Hims & Hers Inc.

      Date: 08/05/2022

      Hi ****, were so sorry that your 07/28 appointment was cancelled without much notice. While we are experiencing some delays with our standards response times, your concerns are important to us, and we appreciate your feedback. We can see that you were able to reschedule your appointment and met with your provider successfully on 07/31, which is great news! It also looks like youve been in touch with your care team this week and theyve confirmed your upcoming appointment on 08/10. Wed like to encourage you to continue to communicate with us. We appreciate your patience and understanding as we work to improve your experience!Best Regards.

    Hims & Hers Inc. is BBB Accredited.

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