Identity Theft Protection
AVG Technologies USA, Inc
About
About This Business
Products and Services
AVG AntiVirus Free
AVG Internet Security
AVG Premium Security
Performance:
AVG PC TuneUp
AVG Web TuneUp
Privacy:
AVG PrivacyFix
Mobile Apps:
Android Antivirus FREE
Android Antivirus PRO
AVG Vault
TuneUp, Cleaner Android
Years in Business: 23
Business Details
- BBB File Opened:
- 1/17/2013
- Business Started:
- 6/6/2002
- Business Started Locally:
- 11/1/1994
- Business Incorporated:
- 7/27/2007
- Type of Entity:
- Corporation
- Alternate Names:
- AVG Technologies
- Business Management:
- Mr. Zdenek Ondrejka, Customer Care Team Leader
- Number of Employees:
- 900
Additional Contact Information
- Customer Contacts
- Mr. Zdenek Ondrejka, Customer Care Team Leader
- Additional Phone Numbers
- Other Phone, (Headquarters Phone Number): (800) 543-3562
Additional Information
- Refund and Exchange Policy
- Your Complete Satisfaction is Important to Us
AVG strives to remove all risk from your purchasing decision. We encourage you to download the trial versions of our software, available from our web site, and to choose your purchases carefully.
Money Back Guarantee
30-day, No Questions Asked, Money Back Guarantee
If you are not completely satisfied that your computer is more secure with installed AVG protection, please contact us within 30-days of purchase for a no-questions-asked, full refund.
Yes, for all AVG home and business products we provide a 30-day, no-questions-asked, money back guarantee. This cooling-off period is designed to ensure that you are happy with your purchase of AVG software and to remove any risk from your purchase.
Beyond this cooling-off period, AVG will not normally give refunds if you change your mind. We do however provide 24/7 technical support and will happily solve any technical challenges you encounter with our software.
PLEASE NOTE: This money back guarantee does not apply to retail purchases of AVG; each reseller has their own refund policy and should be contacted directly for these matters. Additionally, the policy does not apply to the cost of providing and shipping an AVG installation disc when this has been requested and the CD/DVD is not faulty. In these circumstances the guarantee only covers the license cost of the AVG product(s).
In the rare event you are not satisfied with your AVG product and require a refund, please contact a member of our team who will be happy to assist:
AVG Customer Services for home product refunds: http://www.avg.com/customer-support
or
AVG Business Support for business product refunds:
http://www.avg.com/customer-support-business
Please allow up to 30 days for the credit to appear on your billing statement. - Business Categories
- Identity Theft Protection, Computer Software, Cyber Security
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