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Business Profile

Marijuana Sales and Services

Mujeres Urbana Fleet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marijuana Sales and Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today they asked me to wait until 12 for my driver to arrive. I had been already waiting since I placed my order at 9. In the midst of responding to the agent, my order was canceled after they asked for me to wait, before I could respond. This was at 11. I reordered, they neglected to communicate the time at the time of calculation as a form of retaliation pushed my time to the end til 4. I would like to be paid for my time for waiting as they are making money and they caused damages to my time keeping me from handling key business. I want to be sure that this is handled and they are held accountable for false advertisement. Their standard delivery time in my area is 7 hours and its subject to change. Im advocating for them to post this on their site, and on Weedmaps site to connect with consumers. This is not a good practice and unethical. Respectfully. I have still not received my order and its been 4 hours as Im writing this. Weedmaps took the complaint and advised me on leaving feedback. I would for them to respond publicly via BBB resolution process.

Mujeres Urbana Fleet is NOT a BBB Accredited Business.

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