Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Marketing Programs

ReferralExchange, Inc.

Reviews

Customer Review Ratings

4.63/5 stars

Average of 220 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAIMEE C

    Date: 05/23/2025

    2 stars
    I wish my experience was a better one. I received several leads, unfortunately they were not the best quality leads. The listing ones were often other agents personal properties, which was bizarre. The phone numbers were not always valid. I had a crypto scammer who preys on realtors contact me through the program, sellers, who only gave email addresses, never responded to any of my emails, leads were not exclusive, ridiculously high referral fees 30%-35%, plus a monthly fee. I closed only one buyer, all the other leads were junk. It was not worth the investment. In my market, this service is more for discount brokerages. They need to explain their services to the public better and the agents. Especially since the leads are NOT EXCLUSIVE TO ONE AGENT. 10 agents calling the same person at one time was very aggravating to the customer. Understandably so, which made my experience very disappointing. Every market is different, it just didnt work out for me. They do have good customer service.
  • Review fromDiane R

    Date: 05/14/2025

    5 stars
    I have worked with Referral Exchange for 17 years. The lead quality is great. The customer support via email is excellent. There is good follow up and communication with us, ********, their clients.
  • Review fromLinda S

    Date: 04/16/2025

    4 stars
    I am basically satisfied with the program, except when I joined, the only fee was the referral at close and it was 20%-25%. Now it's 30%-35% AND a fee of $594 twice a year. My one other comment is lack of info on the dashboard. I am unable to view referral fees paid and I have to call or email and wait at least a week to get a response. I do think the referral quality is pretty good. I'd just tweak a few things.
  • Review fromKathy L

    Date: 04/15/2025

    5 stars
    One of the things I appreciate most about ReferralExchange is how easy it is to reach someone whenever I have a questionresponsive and helpful every time. They truly go out of their way to make the entire process as smooth as possible for everyone involved. On top of that, their system for tracking leads is straightforward and efficient, which makes my day-to-day so much easier.
  • Review fromWendy C

    Date: 04/03/2025

    5 stars
    It was a great experience working with Referral Exchange. My clients were very happy
  • Review fromSonja Z

    Date: 03/19/2025

    5 stars
    Great to partner with ReferralExchange! Thank you for continuously fueling my business!
  • Review fromJoe B

    Date: 03/07/2025

    5 stars
    Honest company truly working to match great agents with deserving buyers and sellers
  • Review fromJulie T

    Date: 03/05/2025

    5 stars
    Very easy to use, closed 2 now and getting ready to list another.
    Thank you
  • Review frommartin s

    Date: 02/20/2025

    5 stars
    SUPER!!! Great Partner to work with for past 10 years. very good communication!
  • Review fromKathy B

    Date: 01/28/2025

    5 stars
    I have been working with Referral Exchange for over 15+ years, and the leads I receive from them are consistently solid. It's important to follow up frequently until you can reach the leads on the phone. I have improved my response time for initial contacts, which has helped me close more than 12 transactions through Referral Exchange. I am happy to be part of such a great team.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.