Reviews

Review Details

• Review fromGeri D

  Date: 11/09/2022

  1 star
  this was bittersweet. This seller is my neighbor whom I have known for years. When I called her, she said "of course I'm going to use you". But because she also went on line one night and landed on your website, I owed a 30% referral fee. I tried calling Referral Exchange number to discuss before paying this fee. I was hoping I could at least pay less than the 30% since I have had a relationship with seller for many years. I left 2 phone messages but never received a call back from Referral Exchange. So I made the decision to do the right thing and pay the 30% fee.

• Review fromKim B

  Date: 11/04/2022

  5 stars
  I have been working with Referral Exchange for many years. I love their attention to detail, their webinars and training and the good quality leads that I receive. Referral Exchange is a well oiled machine

• Review fromJohn B

  Date: 10/28/2022

  5 stars
  Great job and very responsive!! Love receiving their referrals and looking forward to their next one!!

• Review fromMelissa H

  Date: 10/24/2022

  5 stars
  We have been working with Referral Exchange for years. We have had the pleasure of working with many mutual clients over the years. It's always a good experience. Referral Exchange is easy to work with, their system is easy to update, and the closing process is easy. I definitely recommend working with them.

• Review fromAlan K

  Date: 10/19/2022

  5 stars
  This was the best referral I have received so far. I was really needing more listings and this was a great one. So, I contacted them immediately. Fortunately I did, since they had an Open House the next day and I said I would stop by to talk to them. I stopped by before noon and, after I arrived, a buyer and 2 other agents arrived. I think since I was the first to arrive and have some time to get to know them it really helped me to get the listing, but that was after they had a contract on the home themselves. It started going South, and we kept in touch for me to help them along the way, so they saw my worth in being able to help make a deal work. Their contract fell through, so they listed with me, and we were under contract pretty quickly. It was a great experience!!

• Review fromKelly H

  Date: 10/18/2022

  5 stars
  Referral exchange is great to work with and I have a good success rate with the leads they provide as far as lead gen ********* go.

• Review fromMatt C

  Date: 10/14/2022

  5 stars
  Legitimate company. Easy to work with. There are a few things that could use improvement but for the most part they provide all of the tools necessary for organizing and following up with leads. And the leads are good. They send enough qualified leads that with the conversion rate I am getting, its well worth the time and the referral fee in the end.

• Review fromNona S

  Date: 10/06/2022

  4 stars
  These clients were delightful to work with even though the out of country location was a challenge. So glad to get them relocated close to family in the area.

• Review fromTony M

  Date: 10/05/2022

  1 star
  Horrendous customer service and one of the worst lead generation services I have come across. The company are insisting on collecting a referral on a lead that came in days earlier through another lead site meaning 2 referrals having to be paid on the same lead even after evidence was provided showing the earlier referral. After cancelling my subscription with them they have continued to charge my credit card the monthly fee and both emails and calls go unanswered.

• Review fromR P

  Date: 09/22/2022

  1 star
  I was considered a PRIME agent with this company which means I pay a monthly fee for lead generation. I recently closed a deal with someone who was already in my database and was already a referral from not 1, not 2 but 3 of my clients. She clicked on an ad for a HOUSE not an agent and called me. She put the inquiry in her husband's name. We closed on their deal and this company has threated collections because they feel I owe them a referral fee. Keep in mind, I pay them a fee monthly and to be forced to pay them a referral fee on a lead they did not generate is beyond greed in my opinion. I have cancelled my PRIME account and I will be pursuing my options to be fully refunded. In addition, the lead quality is poor and they run ads for homes not agents, once the consumer click on the ad, they show different agents so when my client saw my face appear she immediately said let me call her but again, she came through under her husband's name. She was not looking for an agent so they did not find her an agent, she already had one. I am very disappointed in referral exchange and I wouldn't recommend doing business with them because your sphere of influence is unprotected. RUN FAST!