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Business Profile

Marketing Programs

ReferralExchange, Inc.

Reviews

Customer Review Ratings

4.63/5 stars

Average of 220 Customer Reviews

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Review Details

  • Review fromGinny R

    Date: 04/04/2024

    5 stars
    ******************* was a *** to work with! His house was in great condition and whatever he was asked to do or provide he was right on it.
  • Review fromMichael K

    Date: 03/29/2024

    5 stars
    This is a Good lead source - wish they could send more
  • Review fromJustin G

    Date: 03/27/2024

    3 stars
    The agreement makes you pay a referral even if you got the lead from another source initially. They don't tell you lead name before accepting. I work these leads occasionally, but the hidden nature of the lead, and the fact that, even if youve already been in contact with the lead through another platform, or through your own prospecting, and cant show assigned listing agreement or buyer agreement, which not all states have, you still owe a fee. The fees also plenty high so I only work these when absolutely necessary.
  • Review fromsusan p

    Date: 03/13/2024

    5 stars
    SEND MORE LEADS...I WILL CLOSE MORE DEALS! It's a fairly easy platform to use as an agent.
  • Review fromAmy L

    Date: 02/26/2024

    5 stars
    Great to finally have another closing on a Referral Exchange lead! Keep the leads coming our way!***
  • Review fromCarla H

    Date: 02/23/2024

    5 stars
    I get some good leads with Referral Exchange. I have been with them for the past 5 years and never had a problem.
  • Review fromdominic w

    Date: 02/15/2024

    5 stars
    Had another successful closing with Referral Exchange. I look forward to working with RE again.
  • Review fromStephen S

    Date: 02/14/2024

    5 stars
    They are great! Provide a fantastic service for Realtors and are always willing to make the experience better
  • Review fromBridget W

    Date: 02/14/2024

    1 star

    Bridget W

    Date: 02/14/2024

    The agreement makes you pay a referral even if you got the lead from another source initially. They don't tell you lead name before accepting. Their agreement also states for the life of the lead, no expiration. So if a lead comes to something in 3 yrs, you still owe the fee. I canceled my partnership with them because their business practices does not sit well with me ethically.

    ReferralExchange, Inc.

    Date: 03/05/2024

    We have clear guidelines on how the process works. We certainly respect and understand that there are prior relationships established. For each situation, we will evaluate all the circumstances, including any relevant listing agreements, prior correspondence, or anything else. We take all factors into account when determining referral attribution. We're sorry you didn't feel like we handled your situation fairly. 
  • Review fromPat S

    Date: 02/09/2024

    5 stars
    I have had a good variety of leads and have had luck with some of them.

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