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Business Profile

Storage Units

Ajna Living

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On February 20, 2025. I placed an order for 2 chaise sofas and 2 club chairs. I was informed that they were affected by the California fires and that had miscalculated the pieces and did not have the full parts for the chaise. Ive requested for my order to be canceled and asked for a full refund. It is now March 14, 2025 and have not received my refund. This company now goes by *****************.

  • Initial Complaint

    Date:01/02/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made an online purchase of $7,900.00 from Ajna Living for a 12 piece deluxe wicker sectional set on 6/11/22 but I never received my order. I sent numerous emails to the company requesting an update on my order but they never responded back. I recently found out that the company is now permanently closed. I want a refund of my purchase. Thank you.

  • Initial Complaint

    Date:10/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January 16, 2022 $976.10 Teak storage bin Have received several emails of correspondence promising delivery dates which come and go and now no-one is returning my emails. Even when I requested a refund and then indicated that I would submit a dispute with my bank, still silence. Now their website is showing a "Back Soon" page when I attempt to go to the home page.Order #**** but there is no tracking since the item never shipped.

Ajna Living is NOT a BBB Accredited Business.

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