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Business Profile

Web Hosting

ClustrMaps.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 9 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want my information removed from this website immediately. I attempted to remove it myself, but the site manager has blocked me out of the website therefore I am unable to remove my information. This website blocks individuals and does not give the people listed an opportunity to remove their information. Highly illegal.

  • Initial Complaint

    Date:01/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    If you ****** my name and state, a clustrmaps link with my cell phone appears... I am like all the other complaints where they are posting my personal information. Here is an URL of the ****** search:*******************************************************************************************************************************************************************

  • Initial Complaint

    Date:01/20/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My info when you type in my name comes up but whats even more upsetting is my personal cell number is posted even larger than my name, they have no right to put my info out there without my permission!!!

  • Initial Complaint

    Date:01/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my cell phone number and saw that clustrmaps had my personal information posted without my consent. This is very dangerous and I ask that my personal information be removed immediately.

  • Initial Complaint

    Date:01/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Cluster maps.com has posted substantial personal information (pii) about me, including name, date of birth address, phone numbers and dependents.

  • Initial Complaint

    Date:01/06/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my phone number and found that Clustrmaps.com has published my full name/DOB/address/phone number and other personal information and the names/info of my family members. This is unacceptable and an invasion of privacy, I have never given this website permission to publish my private information. Several years ago I received letters in the mail from an anonymous person and never knew who they were or how they got my information, and it may have been from this website. This website should be shut down, it is illegal to publicly put peoples full information on display for anyone to see and it could be the cause of identity theft. I want my private information and everyone associated with my information removed from this site as soon as possible.

  • Initial Complaint

    Date:01/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ************************************************** Just stop or continue advertise my name and sell my name on their website prior agreement agreement seized the mean to stop and I recently started doing it again

  • Initial Complaint

    Date:01/02/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my name and realized that ClustrMaps have posted all my personal data on on the web which makes me very vulnerable for identity theft, fraud etc. Their phone number is disconnected and access to their site is denied. I am extremely upset and need to have data removed immediately. How can I contact them and get my data removed promptly? Please help. Thanks,

  • Initial Complaint

    Date:12/17/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The website Clustrmaps is showing my personal data without my consent. Im at risk of identity theft, please have the company remove my personal information.

    Customer Answer

    Date: 01/11/2023

    Hi BBB Team,

     

    I received an email from clustermaps.com

    on 12/20/2022 informing me that theyve removed my information from their website. Thank you so much for the support! 

     

     

    Thanks,

     

    ********

  • Initial Complaint

    Date:11/14/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello.While my information was removed quickly, which I do appreciate, my private information including address and huge highlight on AGE was all published. Please permanently remove private information. It is not okay for a company to expose this information, currently legal or not.

ClustrMaps.com is NOT a BBB Accredited Business.

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