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Business Profile

Diesel Repair

Alliance Diesel & Auto Repair Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diesel Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My vehicle was in their shop for motor work to stop all oil leaks in January 2024. This company charged me $7500. After bringing my truck home, it still had oil leaking on my driveway. They said it was a different issue. I had orginally told them fix all oil leaks. My truck went back into the same shop, October 2024 for another check engine light. They claimed they fixed the issue, told me to just drive it. That was approx $250. The truck was still not running well at all. I then took my truck to another shop, they found the issues. $3300 later. They said Alliance Diesel did not do some of the work that I was originally charged for in January. I have proof in pictures of stuff that was not done. They also double charged labor for some things. They used aftermarket parts and charged me for **** parts. I have the original invoice. The main seal in the truck has never been touched, it has original bolts that were never removed. I'd like another professional to look over the invoice to see how I was charged wrongly and for Alliance to refund my money so I can have the work done that they didn't do, somewhere else.

Alliance Diesel & Auto Repair Inc is NOT a BBB Accredited Business.

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