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Business Profile

Asset Recovery

Radley Reclaim

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/07/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Radley Reclaim on 6/12/23 about recovering $355,000 of funds that had been stolen from me by a scam mining company, and was told that the recovery process would take about 5 business days to recovery the money, and that they would only charge 6 percent of the proceeds for the recovery, which would be paid after the funds were recovered.Around 6/20/23 I was informed by Radley Reclaim that because the funds had been put into stolen status that they would be unable to recover the funds until they had been sent to a mixing company to remove all traces of the transactions on the funds.On 6/20/23 I received an email from a mixing company named desoc.mx stating that they had received a deposit of ***** BTC to be mixed, and asking me to pay 5 percent of this amount in advance to mix the funds, and giving me a very short time to make the payment, which is a common practice among scammers.Since I did not have any funds to send desoc.mx, and did not trust them anyway, I contacted Radley Reclaim, and informed them that I did not have any funds to pay someone in advance to mix the funds, and asked if they could try to find another mixing company that would accept payment for mixing the funds after the money was recovered.Although Radley Reclaim has refused to answer any more emails since this time, and the phone number that shows on their website of ************** is an invalid phone number, I did hear from another recovery company I had contacted earlier about recovering the money who stated the following: Hi, have you been in contact with any recovery service?We noticed your funds are recovered already and we cant seem to trace it anywhere. Since the funds show having been recovered now, and there is no way to trace the funds anymore, it appears that using the information I sent them that Radley Reclaim recovered the funds, then paid resoc.mx to mix the funds themselves, and then kept all of the proceeds for themselves,So I would like my share.

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