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Business Profile

Computer Hardware

PACE Anti-Piracy, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • DeniseBatie6901

    Date: 02/16/2023

    See link for 52 Reviews.
    I received this iLok device in the mail on 1/6/2023
    The review below my comments is from the below link but I experience the exact same thing! Their device simply doesnt work. The website gives you a lot of directions that lead to dead ends. No phone number for customer service. No problem shooting technician to speak with. NOTHING! 52 bad reviews online!
    Denise B.
    Greg
    Shameful, worst audio company ever. Headaches on headaches trying to get support which is impossible to get. The site stinks of late 90s, with support options that are non-existing. Site tells me:
    The steps to request a machine activation reset within iLok License Manager are:
    Launch and sign into iLok License Manager with your iLok account
    On the left side of the application, select the machine location that has become inaccessible (it should be grayed out)
    Select the “Show Details” button to open that location’s details
    Select the “Report as Unusable” link
    And the desktop app has no "Report as Unusable" Link whatsoever. I seriously wish this company either to get at least at a base level of decency or to just stop existing and scamming people.
    Date of experience: January 02, 2023
    https://www.trustpilot.com/review/www.ilok.com

PACE Anti-Piracy, Inc. is BBB Accredited.

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