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Business Profile

Dental X-Rays

Just X-Rays

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dental X-Rays.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/25/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I needed to get an x-ray which my doctor requested and wanted me to go to **********. they wanted to charge me $10 for my flash drive with my x-ray picture in it which I asked her why do I have to pay I didnt have to pay we didnt do that last time I was there she caught the bad attitude and told me to go somewhere else if I dont wanna pay which I pull my wallet out and pull out the money she kept telling me to go somewhere else she was being really rude to me then the x-ray technician came out started telling me the same thing goes somewhere else I dont like it and I told him I was going to pay he kept on repeating himself. I told him I dont want to hear him anymore and he told me to get the * out and go somewhere else I was so ****** off how was treated? I had full coverage insurance to cover whatever expense but they wanted cash or a debit card. Theyre scamming people right now I think but I was treated rudely and he wanted money which I didnt have to do that last time something needs to be done about that place.

  • Initial Complaint

    Date:01/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I went to take an X-ray on 11/30/2023 and told them that my car insurance could cover the x-ray expense. They informed me that I could pay first and they could offer all the needed information to let me do reimbursement. But after I paid them first, they refused to offer Tax ID to my car insurance (Geico), and we called them many times, they still refused to offer tax ID. This is a normal procedure to provide the insurance company with tax ID for reimbursement and all my other doctors( including my chiropractor) can offer tax ID to Geico, please help me get a tax ID from them.

Just X-Rays is NOT a BBB Accredited Business.

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