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New Textbooks

Altobooks

This business is NOT BBB Accredited.

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1

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Review Details

  • Curtis J

    Date: 08/16/2022

    Alto Books is cheap, and for good reason. Their customer service and support is absolutely horrible. I ordered a book with a specific ISBN to ensure it was the internation version, I then received the South Asia version of the book with a totally different ISBN Upon reaching out to the company, I was immedietly gaslit into having ordered the wrong book. After reviewing my order numerous times, I was sent the wrong book. This entire ordeal comes after not having ANY order confirmation, or shipping notification for the book. It just one day showed up. When I reached out to the company to get a shipping update, he responded with "it is in your mailbox" in an extremely unprofessional tone and manner. AVOID DOING BUSINESS HERE UNLESS ABSOLUTELY NECESSARY

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