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Business Profile

Online Gaming

Gaia Online

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Gaming.

Reviews

This profile includes reviews for Gaia Online's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gaia Online has 3 locations, listed below.

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    • Gaia Online

      PO Box 612680 San Jose, CA 95161

    • Gaia Online

      P.O. Box 414 Milpitas, CA 95035

    • Gaia Online

      105 Serra Way Milpitas, CA 95035

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Jess S

      Date: 01/09/2024

      During the great banning that happened in what was it 2014? Anyway the mods went on a power trip and members were banned left and right, along with members getting hacked, 4can members were all over the site and not long after the copy was sold. I watched many of my friends just up and disappear, and though I was said I sit logged in everyday and played hopping this would calm down and be happy again. I couldn't log into my accounts after a while! I have tried since 2014 to get assorted mods on this site to help me log back in, but I get is the ring around. I have to prove I'm me. So I give my name, address, emails, member names, have showed threads that'd I'd started and posted in. The artwork I post on them.I was active, rule abiding and cheerful. I'm not some idiot that would risk losing their account for something that I enjoyed so much! Back then as an isolated ***** tennager being able to make friends on this site meant the world to me.Support on this site is useless! I spend several hundred dollars over the years supporting this site and this is how I'm treated? I read some articles saying that they are trying to change things and trying to improve their support, so am giving it one more try. If someone keeps telling you they haven't done anything wrong then listen to them! I wouldn't be so angry if this wasn't an injustice. Now mind you it's a virtual hang out site, but being treated this way shows truly poor customer service and an undervalue of members. Without the members supporting the site it wouldn't have been able to hang on as long as it did. Treat us better. I want to log back into my account not so much to play and chat but to know that they care and I'm being heard. Even if it is 10+ years later. I'm so angry at being treated this way I don't even say this sites name nor talk about any unique features within it. Negative word of mouth is still word of mouth.

    • Dorji D

      Date: 05/05/2023

      GaiaOnline is a white supremacist hate group that repeatedly gets into their non-white accounts, and fakes ** as trolling and spamming to then ban ** from their white supremacist website. This is done to all non-white accounts we know of on GaiaOnline by a staff member called V, Sailor IVIoon, and ************ on three different accounts all owned by himself. The identity if the staff member is either ********************* *********, or ******* ***************************, both of which being pedophiles.

    Gaia Online is NOT a BBB Accredited Business.

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