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Business Profile

Solar Energy Contractors

Soleeva Energy Inc.
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Keith L

    Date: 11/03/2024

    Keith L

    Date: 11/03/2024

    Stay away from Soleeva! Stay away!They installed and charged me $80k for a system they built to the roof not what i said i needed! If they couldn't do it they should have said so not lie to take my money " vert dishonest people " I should have listenedbto there installers when they Warned me about there company and everything they said was true.. from taking there time to fix warranty issuse, making excuses on how its not there problem, lying about taking care of the true up bill and using there contract loop holesbto not live up to there statements, not getting back to you when being contacted that system not working, System never worked correctly from the start nothing but inverter issuse over and over for years now same problem that apparently they can't fix....installed in 2022 its now soon 2025 same **** issuses going on! I lost track of how many times the came out to work on there non working system dont know how many broken tiles are on roof from them always going up to check the panels... So now my rear inverter has been down from 10/24/24 front inverter has been working Soleeva came out 11/1/24 to find rear inverter bad " same problem one from 2022 " messed with system now entire system is down DOA after 3hrs of work and left it!! Now they saying 1 new inverter will be in in 2-3 weeks thays all not fixing there s**** up even after telling them they messed up the front is DOA! No responce after that.. Told them they need to Financially Reimburse me for this inconvenience and like notmal they wont i get the contract ** and how not there fault again and again I held back from doing this for years now but i just done with the ** , the lies , the whole its working correctly, sticking me with a $4000 true up bill and saying not there problem cause system is working and the lies of they will take care of true up bills because they over build there systems... Beware Soleeva !Stay away ,find another company!They dont deserve even 1 star!

    Soleeva Energy Inc.

    Date: 12/18/2024

    Hi *****,

    Thank you for sharing your feedback. We sincerely apologize for the challenges and frustration you have experienced with your system. Your concerns are important to us, and we take them very seriously.

    We are fully committed to resolving these issues and ensuring you receive the quality service and support you deserve. As part of our commitment, we acknowledge the inverter and communication issues with your system and assure you that we will address them in line with our warranty agreement.
    Its worth noting that, over time, technical issues can arise that may require repair or replacement to maintain optimal performance. Despite multiple attempts to contact you for permission and scheduling, we have not yet received your consent to proceed with the necessary service.
    We value your collaboration and look forward to your response so we can promptly address the issues and restore your system to optimal functionality.
    Thank you for your understanding and cooperation.

  • Mark L

    Date: 08/22/2024

    BEWARE!!! Soleeva Energy installed solar panels in 2021 with a contract that guarantees efficiency. Every year, I have a True-Up **** from PG&E for more than $500 dollars because the solar system does not generate enough electricity as intended. This is unacceptable. I have reached out to them, and they say it is fixed, but our **** says ZERO energy was generated to be eligible for credit.

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