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Business Profile

Pharmacy Delivery

Return Solution

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pharmacy Delivery.

This business has 1 alert

Complaints

Customer Complaints Summary

  • 16 total complaints in the last 3 years.
  • 16 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/27/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have been sent packages of diet pills monthly for the last 6+ months and have no idea how they got ordered and/or how they are being paid for. I would like assurance we are not being charged for these pills and request they stop sending. I have tried several ways to contact them about this issue with no response from the company. I have included one of the tracking numbers from a recent package below.

  • Initial Complaint

    Date:05/14/2025

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have received two packages from Return Solution that I did not order.
    The first one that I did not order contained 3 bottles of a weight loss supplement. I threw them away.
    The package I received today was not ordered by me and I am returning it marked”return to sender.” I appears to contain 3 bottles.

  • Initial Complaint

    Date:03/18/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received pkg of pills..Not ordered, not going to pay

  • Initial Complaint

    Date:03/17/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought an item called a Power Saver. It is supposed to reduce your electric bill. It does not reduce the electric cost at all. I received no invoice or packing slip so I have no phone number to ask for a refund. Also a gift card of $75.00 was promised for am extra $10.00. I did not receive the gift card. In total I am out almost $75.00. I would like my money back and to prevent other people from being scammed.

  • Initial Complaint

    Date:03/06/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Feb ******* I saw an ad on my phone for ** aid, I ordered 2 bottles @ ***** each, the sale didnt go thru, I had forgotten that I ordered a new card and the one I used was cancelled, they texted me and said to text them back to complete sale. I had changed my mind and didnt comply. Called the bank when a charge of ****** came up on my account. **** reach this company now ! Would like a refund . Since I didnt complete sale, dont know how they got my new card number!!

  • Initial Complaint

    Date:02/27/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2/17/25 Return Solutions took $199.95 out of my checking account without my permission. Several months ago I signed up for a free sample of something to decrease blood glucose levels. The product was not effective and I still have the bulk of the product remaining. I noted today after receiving another p package from this company, that they took out $199.95 from my checking account. I did not sign up for a recurring subscription at all. I want my $199.95 returned to me. I am notifying my bank to refuse any further charges from this company as well.

  • Initial Complaint

    Date:01/28/2025

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today on January 28th, 2025 I received a package from this business at my address but the name for addressee is no one that lives at this address. I called the company to try to explain what happened. Definitely a language barrier. They wanted me to give them my personal information such as address, name,email and credit card information which I did not supply. After further research on this company come to find out that this business is a scam and there have been multiple complaints as well as another business I found on internet that has a disclaimer this is not them but they are aware these individuals are using a similar name but not there name. I would like this investigated because they are doing illegal things.

  • Initial Complaint

    Date:01/13/2025

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I made a one time purchase for gummies, they overcharged me then, but I let it go. Now they have charged my credit card again and mailed more gummies. I am sending the gummies back, I want my latest charge refunded to my credit card and I want no further deliveries/charges from them.

Return Solution is NOT a BBB Accredited Business.

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