Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Campgrounds

Avila/Pismo Beach KOA

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Campgrounds.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTerry R

    Date: 07/07/2023

    1 star
    Rented a small cabin for their minimum two nights at $200 a night. Room was so filthy. I could not stay in it by the time I got to the room the office was closed and the next day I had plans with friends so I was not able to turn in the key until 5 o'clock, they refuse to refund my money even though the cabin had not been used and were very nasty on and condescending on the phone. I have pictures of a nasty shower, stall, food and stains on the chairs, food, and things spilled on the dining set. And a wash cloth that I used to go over the floor in front of the bed that is black so obvious the floors have not been mopped in ages. So disgusting that I had to stay with other friends I could not use this room no apologies from management, just a matter of fact response that they had no intentions of returning the fees. This was my 70th birthday trip that I had looked forward to and it was ruined. Not just because the room was so filthy and I couldn't use it but the attitude of the management really really hurt my feelings.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.