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Business Profile

Pet Grooming

Doggie Salon and Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromManuel T

    Date: 03/26/2023

    5 stars
    I recently took my dog to doggie salon and spa for a grooming session, and I have to say I was thoroughly impressed with the level of service and care my pup received.
    From the moment we walked in, the staff made us feel welcome and at ease. They took the time to get to know my dog and her unique needs, and they were happy to answer any questions I had about the grooming process.
    During the grooming session, the staff paid careful attention to every detail, ensuring that my dog was comfortable and happy throughout. They used high-quality products and tools, and they were very gentle and patient with my dog, who can be a bit skittish.
    When the grooming was complete, my dog looked and smelled amazing! The staff even took the time to give her a little bow, which was a sweet and thoughtful touch.
    Overall, I would highly recommend [insert name of grooming service] to anyone looking for a top-notch grooming experience for their furry friend. The staff are friendly, knowledgeable, and truly care about the well-being of their clients' pets. I will definitely be returning for future grooming sessions!"
  • Review fromAmy A

    Date: 02/05/2023

    1 star

    Amy A

    Date: 02/05/2023

    Buyer be ware! Please read all 1 star reviews first and decide for yourself! If you’re still not convinced, read on…
    Had an appointment today for our pup. Was told when we scheduled that we were the only appointment that afternoon and they would assess our dog’s need when we arrived. When we took her in, they told us she’d need a full cut because she had a couple of mats and that due to the fact that they had 4 other cuts that day (first lie) they couldn’t accommodate us. They also said that we didn’t have an appointment for that type of grooming (lie number 2). The shop smelled horrible, and were a number of dogs in the back area loose barking and growling at us. Watched one of the “non groomers” grab and toss a white standard poodle back in a cage after it somehow got out. By the time we finally decided this wasn’t worth our time, the story for our appointment had changed a handful of times. The gal we spoke to said she was the only groomer there today. Yet another lie because the first time we took our dog there, one of the groomers we met our first visit, that we’d consulted with, was in the back in plain sight. We asked for pricing and she clearly had no idea, so made it up as she went along.
    Now, I’ve read the reviews for this place, so I’ll just save them the time of a petty response. We are not racist, (my husband is Hispanic and I’m white, same as the people that were “working” today) which tends to be a common reply for them. We walked out before they cancelled our appointment for us and there will never be a future appointment there, by our choice, not theirs. We do in fact brush our dog daily, so no need to call us lazy. We were’nt, unkind, disrespectful or rude to anyone there, unlike them. I think I’ve covered all of your condescending and childish responses I read that you’ve made to your other dissatisfied customers. Not sure if N*** or N*** is still there, but he needs to do better with employees. Bottom line… bullet dodged. Never again.

    Doggie Salon and Spa

    Date: 02/27/2023

    This business is under new ownership and we want to make sure all our customers have a good experience. Please contact us regarding your former concerns to rectify any and all problems concerning the previous owners and the service provided to you

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