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Business Profile

Floor Coverings

Freedom Flooring LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floor Coverings.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Our flooring was not completed to our desire, and clearly has a lot of issues such as riser boards squeaking when walking up the stairs. Base of every single door frame is not painted and cut on evenly. Dips in the floor in the living room that need to be filled. contractor is stating the job is done and hes not willing to send anybody over to us. Weve been waiting for over a month and a half. For our troubles, wed like compensation for damages. So that we may use another contractor to fix these issues. This contractor is a fraud and used another business card from his partner which has good reviews on yelp called friendly flooring. ****************** is called freedom flooring, he also used friendly floorings show floor to show us flooring. The images only showcase 20% of the issues that we have. We have much more issues that are way more serious than this that needs to be addressed and I have full conversations through text message with ***** the owner of freedom flooring that his guys need to come back to fix other issues, the day after they thought they completed the project which was months ago. They know about this job and they know that its incomplete and it was a very messy job but now nobodys picking up or responding or sending anybody over.

Freedom Flooring LLC is NOT a BBB Accredited Business.

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