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Business Profile

Information Technology Services

TreeRing Yearbooks

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromDavid M

    Date: 05/21/2025

    1 star
    DO NOT USE THIS COMPANY!!! Ordered a yearbook overnight so it would be in time for the last day of school, paid $40 for overnight, didn't come the next day. I contacted customer service four different times that day, before their 6pm cutoff, and emailed 2 times, and still on the third day have never heard from them, yearbook (was my kids last day at that school) still not shipped two days later their "overnight" promise, and they refuse to provide a *** tracking number. **** customer service failure.
  • Review fromSara H

    Date: 06/26/2023

    1 star

    Sara H

    Date: 06/26/2023

    Please a valid this business. I am a yearbook adviser and they have destroyed my yearbook program. Their online design software is HORRIBLE! They printed pages that were not what I proofed and submitted. The cover quality was also very low! The covers fell off of 50% of my books. This company is not what I would ever use for any book over 48 pages.

    TreeRing Yearbooks

    Date: 08/18/2024

    Hello Sara,

    I am so sorry to hear about your experience with Treering. We strive to make sure that our site is easy for everyone to use while still having tools and functions for advanced users as well. We can only print what is approved for production by the Chief Editor. We also want to make sure that everyone gets a good product. I was unable to locate any cases related to this in our database and we absolutely want to help you get this resolved. Please reach out to our customer support team directly so we can help you look into this further. Our support number is 877-755-8733.
  • Review fromAlaina A

    Date: 08/01/2022

    1 star

    Alaina A

    Date: 08/01/2022

    I have ordered 3 times. Little one did not recieve at school. Paid again, still did not arrive. I was told it would be sent out same day. But when it didnt come through, I called they told me I would have to order and pay again. Terrible service. I should not have to pay multiple times for one product. What is the gurantee for it arriving this time.

    TreeRing Yearbooks

    Date: 08/18/2024

    Hello Alaina,

    I am so sorry to hear about your child not getting the yearbook. We want to ensure that everyone gets the book they paid for. I was able to locate a support case for you and it looks like there was an issue with the address that was provided. I will go ahead and re-open the case and send you an email for an updated address. I would like to ask that you reach out to our team directly so we can help you get this resolved. Our support number is 877-755-8733

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