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Business Profile

Language Training Aids

Curiosity Media, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Language Training Aids.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/04/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I filled out the form on this site: ****************************************** which clearly states the following: The best Spanish immersion and translation package deal.Available only on ********************* Rosetta ***** logo Rosetta ***** 55% Off Spanish and 22 more languages for life.$399.99 $179.00 ********************* Logo ********************* Premium annual subscription $59.99 free*Only 14 left You are saving $280.98 Total: $179.00 I have never received the free ********************* subscription for 1 year, I have never been able to access it. This was purchased back on 4/5/24 and I did receive an email from ************************* stating my license has been successfully registered but never received anything from Spanish Dictionary and recently reached out to them about the subscription. I have been able to access Rosetta ***** but not the 1 year for Spanishdictionary and this business has not been helpful resolving my issue and I feel like this has been false advertising by one or the other of these websites. Since this has not proven to be the deal I thought I was getting, I am requesting a refund and cancelation from Rosetta ***** and or *********************. Neither of them seems to be taking responsibility for this website advertisement.

Curiosity Media, Inc. is NOT a BBB Accredited Business.

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