Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Apps

Tile, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apps.

Reviews

This profile includes reviews for Tile, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tile, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tile, Inc.

      1900 S Norfolk St Ste 310 San Mateo, CA 94403-1171

    • Tile, Inc.

      2121 S El Camino Real Ste 900 San Mateo, CA 94403-1830

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAl P

      Date: 01/16/2024

      1 star
      A couple of years ago, I purchased several standard tile devices (with replaceable batteries) plus one "slim" (card), to be used with my Kindle. Everything seemed to be working just fine, but now my card device needs to be replaced (battery can't be replaced). Ran into a problem, since I need to change my registered email address, delete the old card, and register the new one. I have contacted tech support multiple times, and they send the same how to connect your device handout, which does not answer the question.So at this point, I'm just going to chalk it up to experience, and throw everything in the garbage, while purchasing from another company,.These people should not be in business!
    • Review fromMike V

      Date: 12/24/2023

      1 star
      Just received a TileMATE that was previously activated in ********** in 2018! Apparently Tile ships supposedly new/used items to their customers. Problem is they can only be activated one time! Beware of these shysters!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.