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Business Profile

Senior Home Care

TrueCare24.com

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TrueCare24.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Susan C

      Date: 02/01/2023

      Don't apply!!!! In early December 2022 I applied for a position TrueCare24 posted. I have excellent education and work history. TrueCare24 contacted me immediately, first by email and then by phone. I completed EVERYTHING TrueCare24 asked of me for onboarding, with confirmation emails showing completion of all the requirements. I was told I would be contacted by someone from the "management team" shortly after Christmas. I did not hear anything, so in early January 2023 I reached out to the TrueCare24 representative who initially emailed me. I was told I would hear something soon. NOTHING. I called and left a message approximately one week later (because NO ONE is EVER available at TrueCare24 to answer the phone) asking for a return call please. NOTHING. I also emailed AGAIN asking for an update, and asking if I should move on to another career opportunity. NOTHING. I was very nice up until today when I called and left FOUR messages (because still NO ONE available to answer the phone), asking for a call and stating it was urgent. NOTHING. If TrueCare24 decided to hire someone else, or not fill the position, the courteous thing to do is to communicate that. Instead, I have lost a month of precious time, and potential clients have lost out on extraordinary care. Such a shame that this is a company offering care to the seniors in our communities....Currently trying to remove my profile from their website, since I am not an employee. No success yet. Look likes it may take legal action to get it removed.The only reason they got a 1 star from me is because you have to pick 1 star at minimum.

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