Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Foam Rubber

FoamOrder.com

Reviews

This profile includes reviews for FoamOrder.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

FoamOrder.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.77/5 stars

    Average of 56 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromSUSAN D

      Date: 06/25/2024

      5 stars

      SUSAN D

      Date: 06/25/2024

      I recently ordered foam cushions for a ********************** The cushions are used as bench seating in the daytime and then for a queensize mattress at night. I provided my own material for having custom covers made. **************** reps were great at suggesting the density and height of the foam that would work well for these dual use cushions. The covers are expertly sewn to the exact size needed.When I received the order I could see that the foam cushions had been cut too short by the factory. I immediately notified customer service who told me exactly what they needed to assess the problem; in this case photos with a tape measure next to the foam. I received a call back as soon as they got the photos and the new order was processed as "expedite." New cushions arrived quickly and everything is perfect.Mistakes happen to everyone...it's how they are remedied that counts! Kudos to FOAMORDER.

      FoamOrder.com

      Date: 06/26/2024

      Thank you *****! We appreciate your patience
    • Review fromLiz F

      Date: 06/22/2024

      5 stars

      Liz F

      Date: 06/22/2024

      I was delighted with the service, ****************** from FoamOrder.com!Great outcome from a first-time foam order customer I replaced the cushion filling for a sofa, chair, and rocker from Summer ********* I used 6" foam and once I saw how sturdy it was, I might have wished to use 4" or 5" with a thick batting pad on both sides. They are pretty firm, but that's a huge improvement from the mushy, collapsed, worn out old cushions. They will settle down and we will get used to them. The foam carving knife is great; do buy some spray silicone ************** to keep it from getting sticky in the foam. The adhesive spray worked well for attaching the batting. One place in Foam Order's info suggested the silicone spray to help the cushion filling packets slide in, particularly when a pretty tight fit. Best idea ever!!! The tips & tricks just made the process so much better and the outcome more professional.

      FoamOrder.com

      Date: 06/23/2024

      Thank you ***! We are happy when our customers are happy!
    • Review fromRick B

      Date: 06/16/2024

      5 stars

      Rick B

      Date: 06/16/2024

      Ordered custom foam and received within 2 weeks. Quality product in my view.

      FoamOrder.com

      Date: 06/19/2024

      Thanks ****!
    • Review fromishani b

      Date: 06/13/2024

      5 stars

      ishani b

      Date: 06/13/2024

      I ordered high density foam for sofa seat cushion to replace old saggy sofa cushion, I am very pleased with their product , excellent service and product. It saved my couch and my sofa is my favorite place to sit on now. Thanks *********.

      FoamOrder.com

      Date: 06/14/2024

      Thank you ******! We are happy to hear our cushion replacement worked so well for you!
    • Review fromCheri G

      Date: 06/06/2024

      5 stars

      Cheri G

      Date: 06/06/2024

      Great Experience!I worked with FOAMORDER to replace a cushion in a chair. I did all the measurements and then to choose the firmness I wanted I called and spoke to their customer service contact, ***** and she steered me to what turned out to be exactly what I needed. I was going to choose one that would have been more firm. Im glad I spoke with her about it and made a better choice. I sent a picture with my order and was contacted by ***** in product info requesting an additional measurement. I received my cushion/foam as promised and am very happy with my new and way more supportive chair cushion. Highly recommend this company!

      FoamOrder.com

      Date: 06/07/2024

      Thank you ***** for the nice review, and for mentioning our **************** reps by name! They do a a great job and appreciate the recognition.
    • Review fromBetty A

      Date: 05/14/2024

      5 stars

      Betty A

      Date: 05/14/2024

      Once again, a particular custom request is accepted, the difficult foam cut is perfect, providing me yet another quality healthy organic latex foam cushion in my home! Piece by piece I'm converting as the need arises. My home space feels better because of the specific organic latex product offered by ******************* which (energetically) tested out the absolute best for me from samples of various 'healthy' foam options considered. **************** continues to be exceptional over the last 4 years I've been ordering from *******************

      FoamOrder.com

      Date: 05/15/2024

      Wow, thank you ***** for the great review! We appreciate it and are glad we can help you make your home comfortable!
    • Review fromMARY K

      Date: 05/11/2024

      5 stars

      MARY K

      Date: 05/11/2024

      Quality product and production. My replacement sofa foam fit perfectly into the slip covers and feels great. Would definitely do business again!

      FoamOrder.com

      Date: 05/12/2024

      Thank you for the great review ****, we appreciate it!
    • Review fromJanice H

      Date: 05/10/2024

      5 stars
      Great way to rejuvenate our sofa, **** came quickly and exactly as ordered. Would definitely use again. So much more affordable than upholstery shop in town.
    • Review fromJohn A

      Date: 10/31/2023

      5 stars

      John A

      Date: 10/31/2023

      I had a West Elm couch that was just a complete nightmare to sit on!! I did a video about my FOAMORDER.COM experience, I posted the link and I am completely satisfied with my order and the quality!! *******************************************

      FoamOrder.com

      Date: 11/01/2023

      Thank you for your nice review and video ****! We appreciate it!
    • Review fromPete R

      Date: 06/24/2023

      5 stars

      Pete R

      Date: 06/24/2023

      tl;dr - quality yet inexpensive way to rejuvenate furniture We've had this sofa for over twenty years - it's well built (so we didn't want to purchase a new one) but the cushions were soft and have gotten mushy over the years. Mom likes to take naps on it and the non-supportive cushions helped her sciatica to flare up. A quick ****** search and I found Foam Order. The prices are very reasonable and I thoroughly enjoyed the walk-through process to order. A bit anxious about trusting my measuring (being a cushion), so ordered just one (three cushion sofa)I liked the different foam options. Went with EverFlex Very Firm (V54) with the Daycron wrap as these were going into existing sofa covers. Arrived in less than two weeks, fit perfectly, and were a noticeable improvement (in the picture, the left cushion is from Foam Order, the right cushion is the original). Ordered two more cushions and they fit perfectly while providing the firm support that has been missing. Mom approved is the highest recommendation that I can give

      FoamOrder.com

      Date: 06/25/2023

      Thank you ****, we appreciate your review!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.