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Business Profile

House Cleaning

Construction Clean up By Gabi

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in House Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/01/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gang came to the house for a deep cleaning. She brought with her two by her own admissions, incompetent cleaners. One was a window washer. She said she was insured but when her workers broke several items, she refused to provide her insurance information. Additionally, she charged $150 per hour per person to clean and didnt complete the job. I am asking for the money to hire the proper cleaner and for the money to repair the damaged items. Extraordinarily dishonest. She said she would clean everything, but rushed through with incompetent people who destroyed our home. Its been a nightmare. We have many photos upon request.

    Business Response

    Date: 09/06/2023

    I charged her for 4 people to clean house for 3 days. She was originally happy as she paid me for our job well done. We did not destroy anything in the house as it was completely empty on day one. She called us back for an additional 2 days because she hired a painter and a floor or hardware man , so she wanted us to re-do the work again which was fine. The next day things were moved in and we did not brake anything, my workers are honest people, this hurting my business and this will be our last communication. Taken Indication by BBB rep ****

Construction Clean up By Gabi is NOT a BBB Accredited Business.

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