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Business Profile

Parcel Post Assembly Services

The UPS Store

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Parcel Post Assembly Services.

Reviews

This profile includes reviews for The UPS Store's headquarters and its corporate-owned locations. To view all corporate locations, see

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The UPS Store has 2 locations, listed below.

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    • The UPS Store

      4500 Norris Canyon Rd San Ramon, CA 94583-1369

    • The UPS Store

      2415 San Ramon Valley Blvd Suite 4 San Ramon, CA 94583-5381

    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromWoody H

      Date: 09/04/2022

      1 star
      This is a review based on the courier experience that happened yesterday 9/3/2022. I also specifically indicated on their website that I want ALL DELVIERIES left at my door. The previous 2 packages get delivered without a problem. So I'm thinking cool, I'll never "miss" a package again right?Wrong! I was supposed to receive a packaged yesterday (on 9/3/2022). I'm at work getting notifications saying its on its way blah blah blah. Then all of a sudden BAM! "Sorry we missed you" and the next scheduled delivery is 9/6/2022... 3 days later!!!! ***?! Why wasn't my package left at my door like I specified in my delivery preferences?I'll tell you why... I checked my ring doorbell camera... the *** driver NEVER EVEN CAME BY MY DOOR! Wanna know why? Because they have an entitlement complex and when they simply don't want to go into an apartment complex they wont. Which is sad because people rely on their packages being delivered as promised. Also who regulates their routes to insure a successful delivery? NO ONE. The drivers are free to do whatever they want because they know their dispatcher/supervisor won't follow up with their route.This is a sad case because lets keep it real *********'s an easy job to fulfill. Essentially they get paid to get a little cardio, do a little driving, advertise while their driving the big brown truck, a little lifting, and to place a box in front of a door. Am I wrong? And they get PAID WELL.. I know these drivers get paid in the mid to upper $30's. Lets call it $35 to $40 per hour. Ask around and you'll see that's what they make.There are 10's of thousands of people that would LOVE to have their job and get paid what they make. And I'm sure they would do it with pride, passion, and accountability. Not like their current self entitled lazy drivers that can simply decide.. ehhh I don't feel like climbing up these stairs, or walking through these apartments USE THE POST OFFICE

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