Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Funeral Director

Wallin's Sanger Funeral Home

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Director.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAdela P.

    Date: 03/06/2023

    2 stars
    It’s disheartening that a funeral home lacks communication mixed with a lack of empathy, compassion and professionalism. When the obituary E-mail notice was sent, there was NO picture, NOR funeral information only our loved one's name appeared. Consequently, many friends did not attend due to the lack of information. The obituary was extremely poorly written with incorrect information about our family. Flowers were sent but we never received them. The funeral home never followed up with me regarding the missing flowers nor other concerns. When we received the death certificate, we noticed two mistakes. The receptionist stated the mistakes were ok, I told her NO; I cannot accept a legal document with mistakes. I told her we would not pay for another certificate; they were responsible for correcting. To top it off, I was not able to add my comments to the obituary website comments for several days. This was very aggravating; no family should ever experience this. This funeral home used to run very well before it was sold to a new owner.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.