Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Airport

John Wayne Airport

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airport.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromEsmeralda S

    Date: 05/31/2024

    1 star
    I rented a car from the Johnwayne airport it was from Budget Car Rental on April 6th 2024 the car was dropped off on April 7th 2024 initially I was being charge an outrageous amount for a car wash for $200 to be exact, keep in mind, this car was rented during rainy season so there had been many puddles in the city. I desputed this amount and was granted a waiver where they understood this happens and no amount was needed to be paid anymore. Where they even said they hope to do future business with me. Well today Im furious Im so dissapointed as to why John wayne airport would even allow this business to still be running, I got an email TODAY MAY 31, 2024 that there were damages to there car when initially the only problem was the mud on the bottom of there car and now they are charging me $1,509.81 claiming damages. Damages? Are you out of your mind. This is FRAUD this is a SCAM, John wayne airport needs to look into this bussiness further, I have seen many reviews on angry customer with the same problems.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.