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Business Profile

Business Coach

BBSI

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for BBSI's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BBSI has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BBSI

      1936 E Deere Ave Ste 120 Santa Ana, CA 92705-5732

    • BBSI

      5717 Pacific Center Blvd Ste 100 San Diego, CA 92121-4250

    • BBSI

      1095 W Rio Salado Pkwy Ste A-203 Tempe, AZ 85281-2514

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/23/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      During the ******19 pandemic, BBSI served as our payroll company for one quarter while we were in the process of transitioning to a new payroll service. Due to unforeseen circumstances and the impact of the pandemic, our company, like many others, qualified for *** retention credits to support businesses during challenging times.We are writing to bring to your attention an issue we are currently facing with BBSI. They have been processing payroll for our company and several others under their Federal ID number. However, we are encountering difficulties in obtaining our *** retention credits refund for the quarter in question.It's important to note that we have successfully received refunds for other quarters, but we are now facing challenges with the current situation. Despite numerous attempts to communicate with BBSI, we have been given the runaround and have not made progress in securing our refund.We believe that, as a business that meets the criteria for the *** retention credits, it is unfair for us to face delays and complications in obtaining the refund, especially when other quarters have been processed successfully.Please let me know how to attach all the emails, so you can see the back and fourth with this situation Thank you

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