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Business Profile

Furniture Manufacturers

CLIQ Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Furniture Manufacturers.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I recently made a purchase from this company, but when I received the items, one of them was broken. I reported the issue and was informed that I would be issued a refund and could either keep or donate the damaged item. I ended up donating one of the items to the Orangewood Foundation, but I never received the promised credit back. I was able to retain the broken chair and would now like to request the refund, and I'm happy to return the item if needed.

    I have a copy of the email confirming that I was supposed to receive a refund.

    Please let me know if you would like me to elaborate or clarify anything in this rewording.

  • Initial Complaint

    Date:06/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The chair failed within 6 months of purchase. Website claims a lifetime warranty. I contact the company, they replied asking for a video of the issue. I sent the video. I just want either a replacement product or a refund. Doesn’t matter which one.

  • Initial Complaint

    Date:04/15/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I’ve ordered multiple orders by accident and I’ve tried contacting support multiple times to request a return for a refund. They’ve not responded to my reports whatsoever. I’ve ordered on April 9, multiple orders by accident. No response back.

CLIQ Products is NOT a BBB Accredited Business.

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