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Business Profile

Computer Parts

OEMPCWorld.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Parts.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromMarlene L

    Date: 01/28/2024

    1 star
    Is there a less than one-star review? I cannot recommend this company based on my own purchase experience. I purchased 2 Lexar Jumpdrive Finger print F35's from this company and they arrived without any instruction manual and the manufacturers website offered none. Reprints of the manual available widely online - showed the SIMPLE steps to follow to implement the drives. After trying to implement myself with no success I then consulted with a reputable PC ************** in person to find out why it was not working, only to find out that the one opened drive was corrupted or defective, I was there in person every step of the way. I contacted OEMPCWorld.com on Jan. 23 and asked for a refund on both the opened and unopened product. They wrote back asking for more specific details and clearly stated that they "rarely" have complaints, and I provided the exact steps both I and the consultant company took and suggested that I would be willing to accept a refund for the unopened item, but that it would be better business practice to give me a full refund. They ghosted me and I have not heard from them since; they took my money and provided unusable products that they did not stand behind. I am *********** a full refund; if OEMPCWorld cannot stand behind the products it sells in this instance or even see fit to provide refund on the unopened product (a compromise I offered) then I cannot recommend doing business with this company based on my experience.

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