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Business Profile

Security Systems

Swann Communications

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Diane K

    Date: 06/29/2023

    Purchased system about 1 - 2 mo ago. Can't use. System cleared my purchase, can not register, indicates when I purchase, then I can register. Zero help with passwords, state security reasons but without password, can not use system. My cameras are not listed in their drop down menu to pair with a computer or phone. I got a BOT to talk with that could do nothing, I am so frustrated that I cussed at the **** got a notice that BOTS have feelings and your support can be suspended. I have been in the hospital so could not work on this but had a customer support that snored and slept during the call. I had to yell at him. You can not call anybody at the company. You can call a number and they may return a call to you. I am so sorry that I spent my money at Swann Comm. I was burglarized and helpless to see who they were or report to the police.

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