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Business Profile

Used and Rebuilt Auto Parts

Diy Auto Parts Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/21/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased refrigerate on Amazon the items were defective, sprayed on the wall of my garage, trash can. Contacted the company the company admits others have had a negative experience with the product, claims its not the company's fault

    Business Response

    Date: 06/10/2024

    To:BBB

    Case  ID of ********

    Greetings, Iam responding to this complaint made toward us.  The issue provided was that customer was unsatisfied a refrigerate ********************** purchase from Amazon.

    We here at DIY Auto Parts Inc.  We sale auto parts and not refrigerate parts, And we do not sale in Amazon neither.  So, iam assuming that the customer is complaining to the wrong company.  

    Please look into it. Our number is ************. The customer its more than welcome to contact us.

     

    Thank you 

    *********************

     

Diy Auto Parts Inc is NOT a BBB Accredited Business.

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