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Business Profile

Hotels

Santa Maria Inn

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Santa Maria Inn's headquarters and its corporate-owned locations. To view all corporate locations, see

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Santa Maria Inn has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Margaret G

      Date: 05/29/2024

      UNSANITARY HOUSEKEEPING, Huge, HUGE mistake of staying there. Made a reservation a month ahead. Checked in at 4pm and noticed an all women's motorcycle gathering. Shouldn't have been an issue except my room was directly above their meeting space with their very loud music until 8:57pm. Took 15-minutes to find my room as the girl who checked me in was too lazy to explain there is a "north wing" and a "south wing" that are ONLY connected because of the lobby. Clearly "housekeeping" doesn't give a hoot, nor did the on-shift staff. In the bathroom on the sink shelf was a wad of long black hair, in another spot was a piece of transparent tape. The door woodwork was banged up with paint chipped off and clearly the floor had not been swept or vacuumed next to the toilet. The dilapidated and decayed bathmat looked like it’s been there since 1960 (when my grandfather stayed there) and goodness knows what germs are growing on it. Hand soap is vacuum packed and can't be opened without scissors.
      Staff Response: "Oh well sorry..."

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