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Business Profile

Coaching

William Whitecloud International LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/22/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/11/2024 I began correspondence with Natural Success Academy help desk to determine when I could apply for the coaching accreditation I had been working towards for 2 years, fulfilling all the requirements. You will see in our email exchange that I was informed, then misinformed, then informed via zoom (with help desk ***** denying access to *********************, COO, who surprised my coach *********************** and I by showing up on the zoom anyway) that the accreditation I had been working toward was being excluded from their way of business, but was still on their website. My coach ****** would also be losing her accreditation status as well as 37 coaches in their directory on their site. They are now going to hire coaches and pay them, rather than allow independent coaches to build a business (which had been my goal). Only after I asked for a refund for their bait-and-switch, the *** and founder William Whitecloud announced to current coaches (mine is ******) their new position and accreditation status. They also only then, in early May, after our exchanges, added to their accreditation page that they are currently not accepting accreditation applications. The courses I took to reach accreditation status cost $6000. I even compromised and asked for $4000 in exchange for taking further action and am denied. Accreditation is a professional achievement that is important to me to build a coaching business, and this company does not feel that a person like myself, who has been working towards what they have said in every course (to establish your dreams/goals, work toward them and hold the tension, and everyone should work with a coach) is not worthy of the decency to compensate them for their company shifting business gears, thereby taking away their student's/fans dreams of becoming a coach, without notice along their course of action. ************************* even told me on the zoom session that he knew someone else who wanted to accredit, like me, who was losing out, and there are more.

William Whitecloud International LLC is NOT a BBB Accredited Business.

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