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Business Profile

Dog Daycare

Kriser's Natural Pet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dog Daycare.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had a shoulder surgery roughly one year ago by my doctor ***** ***** in ************, ******** stopping in regularly to ******** Pet Store *********************************************************** ************ to purchase items for my dog and cats as everyone in the store was very kind to me with my arm being in a sling except at times who was not very nice your employee, ***. I continued going to this location being very difficult at times as shortly after my shoulder surgery I had a ********************* by my doctor ****** **** and would at times go to the store in a ****** or cane. I recently had a second shoulder surgery by my doctor ***** ******* on October 3rd, with my arm being in a sling until last week not being able to carry anything. I arrived today at this location immediately after shopping at Whole Foods just right down the street from the store purchasing a bag of Orijen cat food and upon arriving the employee *** was the only person working in the store who was very rude to me, immediately. I mentioned to him I would like to purchase a bag of cat food having just been at Whole Foods who did not assist me after asking him to do so. I found the bag I was looking for and was told by *** it was for kittens and got another bag the correct one. I then went next door to Apple Nails for a manicure who did not do a good job cutting my pinkie finger immediately causing my finger to bleed giving me a tissue. I immediately left after this happened deciding to get my manicure elsewhere leaving with the tissue in my hand. I immediately went back to ******** and was told by *** very rudely in front of his customers to go stand outside. I said to *** it is twenty degree's outside which *** said he did not care saying in a loud tone get that out of my store or get outside. I asked *** where his corporate office was and was told by him Minnesota. I would like my complaint to be addressed by the corporate office only and its correct location, please. Thank you.

Kriser's Natural Pet is NOT a BBB Accredited Business.

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