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Business Profile

Greeting Card Store

RubberChickenCards.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Greeting Card Store.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/03/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to unsubscribe from my membership. In January, I was charged an annual fee, even though I thought I had unsubscribed. I no longer take advantage of their services.Since then,I have tried every which way to unsubscribe -including unsuccessful attempts to email them-and I receive no ability to do this or contact the company. Since I signed up for automaticpayment, I will probably get another charge this year unless I can settle this problem.

  • Initial Complaint

    Date:10/17/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My account was suspended because the credit card making the monthly charge was discontinued (which I was not aware of) subsequently I set up another card for payment which has been paying on a auto pay basis for about past number of months (I am sure you can determine this). BUT I have not been able to use the site.locked out in some way.Can you reopen my account and give me credit for all the months I have paid but not have access.I have been a very satisfied subscriber over the years of your service and definitely want to continue, but I cant get in and you need to give me credit. Please get back in touch with me and let me know how and when this can be resolved.**** ******

  • Initial Complaint

    Date:03/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Rubberchicken cards double billed me for months. The company hasnt responded to my requests to cancel one billing account. Ive telephoned and used their online costumer support portal. No response. Now my account is inactive and theyre billing me $4.95 a month twice still. I cannot do anything online because my account is inactive. I would like to completely cancel my account.

RubberChickenCards.com is NOT a BBB Accredited Business.

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