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Business Profile

Gardening

Hypnotic Gardening Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gardening.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    From July through Oct these charges were applied to my card and I have never signed up for this service, used this service or recalled subscribing or using these services. I have tried to find a way to rectify this but there is no contact information that is viable including the link on BBB to their website. 7/5/23HYPNOTICGARDENINGESSEN ********** CA82.45 8/4/23HYPNOTICGARDENINGESSEN ********** CA82.45 9/3/23HYPNOTICGARDENINGESSEN ********** CA59.96 10/13/23HYPNOTICGARDENINGESSEN ********** CA59.96

  • Initial Complaint

    Date:03/23/2023

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

    Business Response

    Date: 03/23/2023

    Hi, 

    A full refund of $76.87 was provided back on to the customer credit card on /3/28/2023. Please allow 5-7 business days for refund to show up on the customer credit card statement. 

  • Initial Complaint

    Date:03/15/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***************************tten any of the emails requested ************** 463). I was told and email would be sent by evenings end. As of 06/15 12:30, no emails have been sent. This company has charged me over ****** since June 2022 and I would like my monies back.

    Business Response

    Date: 03/15/2023

    After reviewing the customer complaint, we have decided to fully refund the customer monthly discount membership. A total of $358.54 has been refunded the customer credit card which will take 3-5 business days to show up on the customer statement. Unfortunately, the rest of the refund which adds up to $$279.24 will need to be issued via a refund check. The refund check will be processed in the next 2 business days. Please have customer look for refund check in their email inbox ***************************** from **************. 

  • Initial Complaint

    Date:02/08/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Feb. 3, 2023 I was charged $82.45 for a supposed "membership" for this company's services, Hypnotic Gardening Solutions.I might have ordered an item from them back in October 2022, but not under this name, Hypnotic Gardening Solutions, but definitely not for $82.45.On calling the telephone number, **************, I was told that under the Terms and Conditions that applied for the purchase, I automatically would be agreeing to charges for "membership" for the company's services, whatever they might be. This was not made clear during the purchase.I would like to get a refund of $82.45 for this fraudulent charge.

  • Initial Complaint

    Date:10/31/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have already settled with them.  You can close my case.

Hypnotic Gardening Solutions is NOT a BBB Accredited Business.

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