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Business Profile

Interlock Devices

LowCostInterlock, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interlock Devices.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/02/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Falsely charged for lockout code ($75) for interlock service to replace a defective unit. then randomly charged to my credit card to have the device replaced due to damages insured during the calibration. NOT only did i have to wait two hours at the calibration for the tech to damage my device, I had to goto the station numerous times for the tech to actually replace the device. Looking to refund the code fee ASAP as it was only required to replace the defective device. Remove my credit card from my account ASAP and refund any late payment fees due to my account being manual pay and not auto pay.

  • Initial Complaint

    Date:09/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have a breather machine in my car in order to drive . This machine has been a terrible machine and causing problems for a whole year straight its not fixed they replaced my machine 3 times I cant start my car at times nor get the machine to let me start the car cause it says some error they keep charging me money after money to fix it and keep the monthly service . I need them to fix my machine they never answer there phones and everytime its always a 4 to 6 hour hold . Can never get help bad customer service and wont give compensation for the service not working correctly at all . Please help me get this issue address

LowCostInterlock, Inc. is NOT a BBB Accredited Business.

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