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Business Profile

Sales Lead Generation

Top Producer

This business is NOT BBB Accredited.

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1

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Review Details

  • Melissa C

    Date: 11/17/2023

    As a Realtor whom has used many different lead systems, this is by far the worst Ive invested thousands of dollars into. Not only was I mislead regarding the performance of their systems, but also regarding the term of our agreement. After 9 months of paying for the marketing systems, I have had $0 return. In the beginning, they promised their mailout leads would come with email and phone numbers, when possible. Well, a few months in, they started charging per lead to provide that information. Half the time, the information you were then paying for was inaccurate. I brought this to light a few months in and even adjusted my price range to open up more opportunity, but that failed. My follow up systems are impeccable. I am using other lead systems which have generated $10million in listings, so it is not a systems malfunction on my end.Beyond Smart Targeting, Top Producer was sold about a year ago and is a total failure, which is sad because it used to be such a great system. Their Listing Alerts, designed to send listings to prospective buyers, does not function well and does not track what has been sent to clients. Then, their texting system, which is great for lead follow up, malfunctions and will send clients text messages in the middle of the night, 3am even! I 100% lost a client because they said I wont do business with someone that texts me at 3am. I sleep at 3am and expect my systems that are set to send texts from 8am 7pm to send texts ONLY during those hours. I lost that $700,000 buyer ($21K commission) and Top Producer, nor Smart Targeting offered one cent credit for the issue they caused. Forwarding several months, after continued challenges which are NOT being addressed/fixed by Top Producer and continued $0 return from Smart Targeting, I requested to cancel and they are actually wanting me to pay a fee to cancel. Unreal.Stay far away from this package. There are several other CRM and *************** systems out there that actually work.

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