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Business Profile

Tattoos

Santa Rosa Tattoo

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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  • Initial Complaint

    Date:09/06/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got a tattoo at this shop a very over priced tattoo. At the time i asked for him to put more stars on it. He told me to sit with it for awhile and see how I liked it first. I came back a couple weeks later to have it ********** of the stars was simply a plus symbol and I wanted to get the additional stars I had wanted previously. He told me he had to charge me for another hour 100 bucks . I told him I wanted it to be bold and big. I was very unhappy with it and now I'm leaving and going to have to pay someone else to fix it He basically told me that if i wasn't happy i could go elsewhere. I obviously don't want someone to tattoo my face who has animosity towerds me but i also should not be paying for a tattoo that wasn't all of what i asked for. I would like at least a partial refund. Tattoo work is out of the quastion now so that is the only feesable resolution. . Tattoos as a rule coat 100 a hour. This one was start to end no more than 15 minutes. There is a minimum hour rate so I want 100 returned to me

Santa Rosa Tattoo is NOT a BBB Accredited Business.

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