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Business Profile

Online Retailer

Conceive Easy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Complaints

Customer Complaints Summary

  • 10 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/10/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got the free trial where I was only supposed to pay for S&H for order. On 7-9-2024 $79.90 was taken out of my account. I never agreed to sign up for a subscription and no account was made. There is no way to cancel it online and their business hours are really early so by the time I was notified there was nothing I could do and now have to wait a few days till I can call them and see what the f*** is going on and call the bank is dispute the charge on my card. I also might be filing charges for theft because I was never told that I would be paying monthly for this and I talked to multiple employees on the phone who all said I wouldnt be charged after the trial. This company is scamming people and I have no trust in them at all

  • Initial Complaint

    Date:02/05/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got the free trial where I was only supposed to pay for S&H for order. On 2/2/24 $79.80 was taken out of my account. I never agreed to sign up for a subscription and no account was made. There is no way to cancel it online and their business hours are really early so by the time I was notified there was nothing I could do and now have to wait a few days till I can call them and see what the f*** is going on and call the bank is dispute the charge on my card. I also might be filing charges for theft because I was never told that I would be paying monthly for this and I talked to multiple employees on the phone who all said I wouldnt be charged after the trial. This company is scamming people and I have no trust in them at all.

  • Initial Complaint

    Date:01/22/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought this about two months ago. There was an add. I looked through all the reviews at the time I had no idea they were false. I got the product and Ive been charged $80 a month for this product and not receiving anymore packages. I only agreed to the free one where I paid shipping. I have just disputed this to my bank and am very upset there is no way to cancel this and no way to log into any sort of account.

  • Initial Complaint

    Date:09/25/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    $80 was stolen from my account. There is no log in. No account was made. They billed my card with no notice. No explanation. I did NOT agree to any subscription

  • Initial Complaint

    Date:06/26/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They took 80 out of my account

  • Initial Complaint

    Date:12/11/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered the risk free trial on October **** 2022 only paid for shipping. I received the package. Then the next month would be November **** I was billed ***** when it only should have been ** something dollars. I have wrote them emails and also I have called and no response back. I deserve an explanation why I have been charged this much and a refund also I still haven't received the *** package where I was charged ******

  • Initial Complaint

    Date:10/27/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It says about having difficulty processing my card but it was taken out and it says it was canceled

  • Initial Complaint

    Date:08/26/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed up for a 30-day free trial of their kit and then when i went to cancel so there is no future charges there is nowhere to login to cancel it. Now I have been charged $80 instead of the original $40 it was supposed to be and there is no way to cancel this charge. This company is scamming people who are simply trying to get pregnant.

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