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Business Profile

Barber School

P2W Learning System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Barber School.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/27/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    school problems * favoritism *Fear based teaching methods *no break room for students *school passed capacity limit PLEASE READ PDF DETAILED EXPLANATION IS ON THERE

  • Initial Complaint

    Date:08/02/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started attending **************** a night school student last September 2021. At the time I was living in ********** I had to move counties soon after I started school and since then I've had to endure the time and commute of 70 miles one way to school until 10pm 4 days a week. There's no other resolution for me other than to attend a school closer to home. Upon making this decision I asked my admins at school what would it take to transfer out of the school and told me if I leave I need to pay " the amount of hours I've been granted " in order to get my transcripts. They claimed because they only get my financial aid in portions and will not release my transcripts without paying almost $5000 to the school. I've also asked other student who inquired on the same transfer and had been going to school much longer accumulating more hours and don't have such a high balance like mine. I would've never chose the most expensive cosmetology school if it wasn't covered by my grants and federal loans I took out. All I want to do is continue my education elsewhere and they exclaimed there's no way around their "policy" they failed to bring to my attention when I enrolled and contracted this school. Also the school has failed to uphold the recent law change in cosmetology hours and aren't letting people who were student before this new law took affect , graduate at 1000 hours ,They claim they have to finish the whole curriculum to 1600 hours that's not's technically required by state.This school has failed to inform me of the constant cost of purchasing an excess amount of cosmetology supplies weekly in order to continue my education. I'm almost 500 hours into the program and i and other students can confidently say their lack of ability to educate on a basic hair cut has yet to be performed. Half the time we have no set schedule for classes and some of the time we are told to be prepared for a certain assignment and led to believe we are to bring those supplies

    Business Response

    Date: 08/15/2022

    Business Response /* (1000, 5, 2022/08/03) */ Due to FERPA regulations and the students unwillingness to sign a release allowing us to properly respond, we can't properly provide additional information and response to this complaint.

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